a note on the datasets — ALOC — Actual Length of Call ASR — Answer Seizure Ratio i.e. if you have 100 calls and only 10 are answered then ASR would be 10% NER – Network Efficiency Ratio i.e. this is a measure of the efficiency of the network end to end. The ability of a call to route end to end withoput congestion Not sure about % User though… I’ve been on to Vodafone about the Cell ID’s so we’ll just wait to see how they come back to us.